Archive for the 'HR Measurement' Category

May 21 2008

Step to Show Human Resource Role

Published by admin under HR Measurement

I have just posted an article about step of making HR Contribution Indicator several days a go and also metrics for HR as our contribution to organization. Why should we measure our contribution?. Of course, we want to show our position as Human Resource which one of role is as a strategic business partner. By measuring it, we know where we are and where we are going to which show our value added in organization more visible.

There is nine steps to metrics excellence which might not applicable for every circumstance, but at least it could be as reference to metric.

Re-examine your business objectives

Make sure to understand your strategic organization objective and find the link of it to your role as Human Resource. This should focus on process oriented to drive achievement of strategic objective. In many companies have run an initiative of creating a “process oriented” culture by implementing continuous improvement management such as six sigma.

Take the ‘CUP’ test

If you already collect metrics, take this opportunity to rifle through the reporting archives. Give each set of data the ‘CUP’ test. Does it make a contribution to overall organizational business objectives? Does it provide an insight into whether organizational resources are being utilized at their optimum level? Does it make any assessment of productivity which could lead to efficiency gains and therefore a better customer experience? If each set of data does not address at least one of these three criteria, then question the usefulness of continuing to collect it Continue Reading »

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Apr 01 2008

HR Contribution Indicator

Published by admin under HR Measurement

This is an article about measuring HR worker position in the organization which they contribute by running hiring process to fill any key position as per manpower plan budget.

Have you ever found yourself in the position where you had to justify what you do? In the big picture, can you show how HR benefits the company? Can you point to specific figures and say “I helped the company save “x” amount of dollars?”

If you can’t do so now, you may find that you need to at some point in the future. You will want to be ready. So, where do you start? By identifying what you do, measuring what you can, and assigning a dollar value to it. Continue Reading »

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